Dear Reader,
I would like to draw you about kind attention toward an Illegal
activity going on at amazon. If you had noticed since last months these kind of
fraud practices are getting more and more. Amazon I request you to please have
a deep look on below link so see the issues other amazon customers are facing.
(Link: http://www.consumercomplaints.co/bmp-sy-13-cpl-24-c-ground-floor-ambanagarudhna-magadalla-roadsuratgj-395002india/)
A very recent incident
(http://www.consumercomplaints.co/eecommerce-duplicate-product/)
As far I understood, first of all (accused seller) seller register him on amazon
and post different- different product and huge discount or minimum cost so that
consumer book that order ASAP. After this the real story began.
If the customer placed the order through debit card, net
banking or amazon pay balance then seller himself cancel the order because in
reality since his joining his intension was just to collect the data of
potential buyers.
As per amazon
policies, if the seller deny or cancel the order then amazon has to refund the
amount to the respectively mode of payment. Aside, Amazon also provide COD services
too, which create the opportunity of (accused seller) seller to cheat with the amazon customers.
As we all know amazon and flipkart are the only website
which we can trust even in close eyes. Now this trust helps the (accused seller) seller to attract
people to come forward and book the numbers of order at a time. Now (accursed seller) seller will cancel
all those orders which will be placed though online transaction and similarly he
will not take any action against those order which are COD mode.
Other side if the consumer ask from the amazon
customer care about the delay in dispatch then they will say we ship packages to meet the estimates. Kindly wait till
the same. Appreciate your patience. Please note here amazon gives an opportunity to (accused seller) seller to treating
there their valuable customer.
Now consumer don’t know whether its product is going to
deliver or not. Here (accused
seller) seller will use that suspense as an opportunity to play a game. As
a proper registered seller, he (accused
seller) use amazon customer personal details to deliver a courier (parcel)
with proper bill sticker with the similar price and words which a user fill while
placing Order at amazon portal.
Now what happen, if your own receiving
the product or a regular costumer of amazon then might be you would able to
identify its fraud by its packaging, but mostly a customer not able to identify.
The reason is when you are not home and your parents are receiving the
product then (accused seller) seller get the opportunity to
cheat.
MY PERSONAL EXPERIENCE
In my case, I booked the order 2
times through amazon pay balance so he cancel every time but when I booked the
order 3 time as cod he didn’t took any action on it. On 15th Feb
2018 I got a message that your courier will deliver today. As I was in office
so I told my mother to collect the packet from delivery boy and said to pay INR
930. I also mention my mother to check the product at least once before paying.
Now guess what, as my mom not much aware of it, she just confirmed whether the
product is inside or not and paid him.
When I come back from office what I
saw: A good quality plastic box containing a headphone cost
hardly INR 200. Hahahaha….
Really I booked the order of INR 930 on amazon and got the product of
INR 200. Strange but true this the true story which is happing now days with
almost everyone who are shopping with amazon.
Why this happened?
Well clearly its Amazon mistake why
do they allow such sellers to get in roll on their reputed E commerce portal.
Amazon
I am not warried of my lost I known your will not either return me the amount. I
have just a humble request to you please put Aa full stop on such illegal practices
and loss of costumer data.
I always trusted amazon, but
honestly after this incident whatever I was thinking goes in right. You are not
taking your client seriously. You should have taken strict action on your first
fraud complain only in January, really I hadn’t lost my INR 930.
But as we Indians says, “Jab jago tabhi savera”. Please take
some strict action instantly. I was thinking to report a FIR against the (accused seller) seller address
but I don’t have much time to visit police stations. If you need any support
from me I am available. I am sending the picture of package with the seller
address might will help your team to look into the matter.
Fraud Seller Address- SY-13/C,PL-24-C GROUND FLOOR AMBANAGAR,UDHNA MAGADALLA ROAD,Surat,GJ-395002
Company name- BMP
Courier Company Website: https://www.delhivery.com/
Note- This post is just to create awareness against fraud going on in Indian market and my personal experience. I believe amazon will ban those unwanted sellers from there site.
Hi. I was also defrauded by the same seller i.e. rahul gupta via bmp. I wanted to k ow if amazon ever resolved your case? Did you manage to get your money back?
ReplyDeleteThis is some sort of " BIG SCAM " going on from certain community sellers or resellers to demoralise people who order online products.
ReplyDeleteThe said seller " SY-13/C, PL-24-C GROUND FLOOR AMBANAGAR UDHNA MAGDALLA ROAD SURAT GJ-395002 INDIA,SURAT,GUJRAT,India " uses different name on Amazon and sell products in demand for very huge discount.
Once you purchase the product on cash on delivery, these sellers cancel your order(s). you will receive as order is cancelled.
I don't know what happens to prepaid orders. After 4 - 5 days you receive a call from delivery services or courier that your order has arrived (I have a strong feeling even courier company(s) are involved in it as they don't have billing information about seller and I would like to point of one specific name BMI (book My Packet)).
I ordered Seagate 2 TB HD and received old used torned out Western Digital 500 GB HD worth Rs. 2999/-.
Due to my strong feeling I opened it in front of the courier boy and I was right regarding the fraud product. I told him to call his senior person and he told me to write a letter to the seller and immediately returned my money back.
I wish Amazon Team would look out for this kind of scam sellers and take some strict legal actions against them even though it is not their fault.
My only advice to Amazon customers is kindly buy products from Amazon Fulfilled sellers or good ratings seller. Avoid sellers who are new with some fake names and no ratings to get away from such scams.
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